Last updated: 30 September 2026
The Range Golf is run by Christchurch Range Golf 2024 Limited. This policy explains how we collect, use and protect your personal information in accordance with the New Zealand Privacy Act 2020.
What we collect
When you shop with us, create an account, sign up to our emails or contact us, we may collect details such as your name, email address, phone number, billing or delivery address and order history.
When you book a driving range bay or buy loyalty credit online, you do this through YourGolfBooking, our online booking provider. YourGolfBooking passes us your booking details, such as your name, contact details, booking dates and times, and loyalty balance, so we can manage your booking.
Our website may also collect technical information, such as your IP address, device information and browsing activity, through cookies and similar technologies.
We don't store your full payment card details. Payments are handled securely by Shopify, YourGolfBooking and our payment providers.
How we use your information
We use your information to:
- Process and deliver orders
- Process payments
- Handle returns and refunds
- Provide customer support
- Manage your account, bay bookings and loyalty credit
- Improve our website and services
- Measure the effectiveness of our advertising
- Send marketing communications where you have consented to receive them or where otherwise permitted by law
You can unsubscribe from marketing communications at any time.
If you don't provide information we need, we may not be able to complete your order, provide certain services or respond to your enquiry.
Who we share it with
We don't sell or rent your personal information.
We may share your information where reasonably necessary with providers who help us run our business, such as:
- Shopify
- YourGolfBooking
- Payment providers
- Couriers and delivery providers
- Email and marketing providers
- Analytics and advertising providers
- Other technology or service providers
We may also disclose information where required by law or where reasonably necessary to protect our business, customers or legal rights.
Overseas storage and disclosure
Some of our service providers may store or process personal information outside New Zealand.
Where we disclose personal information to an overseas provider, we take reasonable steps to ensure that the provider is required to protect your information in a way that provides safeguards comparable to those required under the New Zealand Privacy Act 2020.
Cookies
We use cookies and similar technologies to help our website function and to understand how people use it.
We use Google Analytics to understand website traffic and how visitors use our website.
We use Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram, understand actions taken on our website, and show our ads to people who have visited our website.
Google and Meta may collect information through these technologies in accordance with their own privacy policies.
You can manage or block cookies through your browser settings, although some website features may not work correctly if you do.
Keeping your information safe
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.
We keep personal information only for as long as reasonably necessary, including where we need to keep it to meet legal, accounting or tax requirements.
If we become aware of a privacy breach that is likely to cause serious harm, we will respond in accordance with the Privacy Act 2020.
Your rights
Under the New Zealand Privacy Act 2020, you can ask to:
- Access the personal information we hold about you
- Correct your personal information if it is inaccurate, incomplete or out of date
We will respond to privacy requests within 20 working days, unless an extension is permitted under the Privacy Act. We may need to verify your identity before providing access to or changing your information.
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it.
You can also contact the Office of the Privacy Commissioner of New Zealand .
Contact us
Privacy Officer: The Range Golf
Christchurch Range Golf 2024 Limited
Trading as The Range Golf
Unit 2/1 Lake Bryndwr Lane
Burnside, Christchurch 8053
New Zealand
Email: info@therangegolf.co.nz
Phone: 027 214 2089